Privacy Policy
This Privacy Policy ("Policy") governs your use of the website of CREATORFEED TECHNOLOGIES ("Creatorfeed"), hosted at https://creatorfeed.in, and its mobile applications (collectively, "Creatorfeed" or "Platform").
The terms "We", "Us", and "Our" refer to CREATORFEED TECHNOLOGIES, and "You", "Your", and "User" refer to you as a user of the Platform. "Personal Information" means any information that can personally identify you, such as your name, phone number, email address, payment details, or other linked data. This Policy explains how we collect, use, store, and protect your Personal Information.
Information We Collect
We collect Personal Information to provide and improve our services. This includes:
(a) Information You Provide
We collect and store information you submit through the Platform, including but not limited to your name, email address, phone number, address, date of birth, gender, PAN card number, GST details (if applicable), and bank account or payment-related details.
(b) Automatically Collected Information
We collect information about your interactions with the Platform through cookies, log files, and similar technologies. This may include browser type, device information, IP address, usage behavior, and access times.
(c) Information from Third Parties
We may receive information about you from partners, service providers, payment gateways, or affiliates to provide and improve our services.
Data Collection on the Platform
All data processing on the Platform is managed by CREATORFEED TECHNOLOGIES, the Platform operator. Our contact details are mentioned at the end of this Policy.
How We Use Your Information
We use your Personal Information for the following purposes:
- To create and manage your account
- To deliver and manage services requested by you
- To process payments and transactions
- To comply with legal and regulatory obligations
- To respond to your queries and provide customer support
- To improve Platform features and user experience
- To communicate important updates, notices, and service-related messages
- To inform you about new features, offers, and promotions
- To detect, prevent, and address technical or security issues
- To conduct analytics, audits, and research
Controller of Information
Your Personal Information is collected, stored, and controlled by CREATORFEED TECHNOLOGIES, including its authorized employees, partners, affiliates, and service providers as required for providing services.
Sharing Your Personal Information
(a) Service Providers
We may share your information with trusted third-party service providers such as hosting providers, payment gateways, analytics partners, customer support vendors, and communication service providers, strictly for service delivery purposes.
(b) Third-Party Access
We do not sell or rent your Personal Information to any third party. Any third-party access is governed by strict confidentiality obligations.
(c) Legal Requirements
We may disclose your Personal Information to government authorities, law enforcement agencies, or regulators if required by applicable law, court order, or legal process.
(d) Payment Processing
Payments on the Platform are processed through third-party payment gateways such as Razorpay. Relevant payment data is processed directly by such providers as per their privacy policies. CREATORFEED TECHNOLOGIES does not store your complete card or banking information.
Tracking via Cookies
We use cookies and similar technologies to enhance user experience, track trends, manage sessions, analyze performance, and personalize content. You may disable cookies via your browser settings, but this may restrict access to certain features of the Platform.
Additional Information
(a) Location Data
If permitted by your device settings, we may collect approximate or precise location data through IP address, GPS, or network-based information.
(b) Device Information
We may collect device-related information such as device type, operating system, app version, language preference, unique identifiers, and network details.
Security
We use reasonable administrative, technical, and physical safeguards to protect your Personal Information. Access to sensitive data is limited to authorized personnel only. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Deleting Your Information
You may request deletion of your account and Personal Information by writing to creatorfeed.in@gmail.com. Subject to legal and regulatory requirements, we will process your request within a reasonable timeframe.
Applicable Law and Jurisdiction
This Policy shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Odisha, India.
Complaints and Grievance Redressal
If you have any questions, concerns, or complaints regarding this Policy or handling of your Personal Information, you may contact our Grievance Officer:
Data Protection / Grievance Officer
CREATORFEED TECHNOLOGIES
Address: Bamburi, Cuttack, Odisha, 754100, India
Email: creatorfeed.in@gmail.com
Complaints will be acknowledged within 48 hours and resolved within 30 days in accordance with the Consumer Protection Act, 2019 and E-Commerce Rules, 2020.
Additional Terms
(a) Consent
By using the Platform and providing your information, you consent to the collection, storage, processing, and sharing of your Personal Information as described in this Policy.
(b) Policy Updates
We reserve the right to update this Policy at any time. Changes will be posted on this page, and continued use of the Platform constitutes acceptance of the updated Policy.
(c) Information Requirements
Certain information is mandatory for registration and service delivery. Failure to provide such information may restrict access to some services.
Contact Us
Email: creatorfeed.in@gmail.com
Address: Bamburi, Cuttack, Odisha, 754100, India